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FAQ

What is FitFanatic?

FitFanatic is a fitness brand dedicated to providing high-quality fitness essentials and gym gear. We aim to support individuals on their fitness journey, offering a diverse selection of products that cater to various needs and lifestyles.

Do you offer free shipping?

Yes! We offer free shipping on all orders, ensuring a hassle-free shopping experience for our customers.

How can I track my order?

Once your order has shipped, you will receive an email with your tracking number. You can track your package on our website or through the carrier’s website. If you haven’t received tracking information within 2 days of placing your order, please contact our support team.

What if my order is lost or damaged?

If your package is lost or damaged during transit, please reach out to our customer support team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund if the package cannot be located.

Can I change my order after it has been placed?

If you need to make changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes.

How do i speak to support?

Please fill out the form at the top of this page and our team will get back to you right away!